|
Agenda Item
ASR
Control 23-000743 |
||
|
MEETING
DATE: |
01/23/24 |
|
|
legal entity taking action: |
Board
of Supervisors |
|
|
board of supervisors district(s): |
5 |
|
|
SUBMITTING Agency/Department: |
Health
Care Agency (Approved) |
|
|
Department contact person(s): |
Annette
Mugrditchian (714) 834-5026 |
|
|
|
Veronica
Kelley (714) 834-7024 |
|
Subject: Renewal Amendment No. 7 for Crisis
Intervention Training Services
|
ceo CONCUR |
County Counsel Review |
Clerk of the Board |
||||||||
|
Concur |
Approved
Agreement to Form |
Discussion |
||||||||
|
|
|
3
Votes Board Majority |
||||||||
|
|
|
|
||||||||
|
Budgeted: N/A |
Current Year
Cost: N/A |
Annual Cost: FY 2024-25 $570,836 |
||||||||
|
|
|
|
||||||||
|
Staffing Impact: |
No |
# of Positions: |
Sole Source: Yes |
|||||||
|
Current Fiscal Year Revenue: N/A
|
||||||||||
|
Prior Board Action: 2/28/2023 #30, 5/5/2020 #24 |
||||||||||
RECOMMENDED
ACTION(S):
|
1. |
Approve
Amendment No. 7 to renew the Contract with Western Youth Services for
provision of Crisis Intervention Training for Public Safety Personnel
Services for the term of July 1, 2024, through June 30, 2025, for an amount
not to exceed $570,836, for a revised cumulative total amount not to exceed
$2,679,172. |
|
2. |
Authorize the
County Procurement Officer or Deputized designee to execute Amendment No. 7
to the Contract with Western Youth Services as referenced in the Recommended
Action above. |
SUMMARY:
Approval of Amendment No. 7 to
renew the Contract with Western Youth Services for Crisis Intervention Training
for Public Safety Personnel Services will continue to provide Orange County
first responder agencies including: law enforcement officers, public safety
dispatchers, emergency medical services personnel, firefighters and paramedics,
with crisis intervention training to identify and manage behavioral health
crisis issues and to respond effectively and appropriately to field-based
situations.
BACKGROUND
INFORMATION:
On May 5, 2020, your Honorable
Board of Supervisors (Board) approved the Contract with Western Youth Services
(WYS) for provision of Crisis Intervention Training (CIT) for Public Safety
Personnel Services and all other Amendments not listed in the table below were
executed under Deputy Purchasing Agent delegated authority. The Health Care
Agency (HCA) released a Request for Proposal for CIT for Public Safety
Personnel Services on September 26, 2019, and did not receive any responses to
the solicitation. In December of 2019, WYS was awarded a contract for
Behavioral Health Training Services which provides behavioral health focused
trainings to the general community. HCA reached out to WYS to see if they would
be able to modify and/or develop curriculum focusing on training public safety
personnel. Through negotiations, HCA and WYS agreed upon a scope of work that
would provide Crisis Intervention Training for Public Safety Personnel, which
includes but not limited to the following: sworn officers, fire/EMS personnel,
jailers, probation or correctional officers, dispatchers, school safety
officers, outreach workers, and other health care personnel. HCA plans to issue
a solicitation prior to the contract expiration to continue services consistent
with the County's OC CARES and its 2025 Vision.
|
Board Date |
Contract/Amendment |
Action |
Term |
|
May
5, 2020 |
Contract |
Board approved
Contract |
July 1, 2020 -
June 30, 2023 |
|
February 28,
2023 |
Amendment No. 6 |
Board
approved Contract renewal |
July 1, 2023 -
June 30, 2024 |
Scope
of Services
CIT provides trainings and
educational sessions to first responders and others who may encounter someone
experiencing a behavioral health crisis. Crisis intervention training focuses
on how to effectively respond and to appropriately intervene with individuals
experiencing a behavioral health crisis. Training topics include the different
types of mental illnesses, substance use disorders, basic intervention
techniques to de-escalate a mental health crisis and ways to help identify
signs and symptoms of behavioral health challenges. CIT collaborates with law
enforcement staff, Orange County behavioral health staff, clients, others with
lived experience with behavioral health conditions, and subject matter experts
to create, and provide tailored evidence-based trainings using a
trauma-informed approach. Courses available to all first responders as
described above include De-Escalation training, Mental Health First Aid, CIT
for non-law enforcement dispatchers, Situational Awareness, and Vicarious
Trauma, PTSD and Burnout. Courses specific to law enforcement include CIT
Introduction, Intermediate, and Advanced for Supervisors, CIT for Dispatchers,
CIT Refresher, and CIT for corrections/probation officers. Courses available to
Fire/EMS personnel are CIT for Fire/EMS.
For the FY 2024-25 renewal period,
WYS will continue to provide CIT trainings to law enforcement and first
responders across Orange County. In conjunction with the Orange County
Sheriff’s Department (OCSD), WYS provides the CIT for Law Enforcement I, II,
and II (up to 40-hours). WYS recently
received Peace Officer Standards Training (POST) accreditation for “CIT for
Supervisors” targeting law enforcement first responders in supervisory roles.
Performance
Outcomes
The breakdown by types of first responder
trained in FY 2022-23, is as follows:
|
• |
64 jailers,
probation or correctional officers.527 other first responders. (e.g. school
safety officers, outreach workers, other health care personnel) |
|
• |
84 law
enforcement dispatchers. 64 jailers, probation or correctional officers. |
|
• |
527 other first responders.
(e.g. school safety officers, outreach workers, other health care
personnel)84 law enforcement dispatchers. |
|
• |
572
sworn officers. |
For this renewal period, WYS will
provide a minimum of 516 training hours to 1,250 first responders with minimum
of 85 percent of service satisfaction from participants.
WYS continues to seek POST
accreditation for their law enforcement 40-hour CIT course. WYS continues to
develop and implement trainings for additional first responders across Orange
County including security officers for retail stores, college campus security
officers, school personnel, and others who may encounter someone experiencing a
mental health crisis.
Table 2. Performance Measures
|
|
FY 2021-22 |
FY 2022-23 |
FY 2023-24 (July – Nov) |
Proposed |
|
Total number of
participants trained per year |
Contracted Goal:
1,250 Achieved Goal:
1,563 |
Contracted Goal:
1,250 Achieved Goal:
1,247 |
Contracted Goal:
1,250 Achieved Goal:
*923*** |
Proposed
Contract Goal: 1,250 |
|
Total number of
training hours per year |
Contracted Goal:
500 hours Achieved Goal:
400 hours* |
Contracted Goal:
500 hours Achieved Goal:
367 hours** |
Contracted Goal:
516 hours Achieved Goal:
*127 hours*** |
Proposed
Contract Goal: 516 hours |
|
Participant
Satisfaction |
Contracted Goal:
Minimum of 75% will be satisfied with services. Achieved Goal:
97% strongly agreed or agreed they were satisfied with the trainings. |
Contracted Goal:
Minimum of 75% will be satisfied with services. Achieved Goal:
97% strongly agreed or agreed they were satisfied with the trainings. |
Contracted Goal:
Minimum of 80% will be satisfied with services. Achieved Goal:
96.7% strongly agreed or agreed that they were satisfied with the
training.*** |
Proposed
Contract Goal: Minimum of 85% will be satisfied with services. |
*FY
2021-22 Achieved Goal was lower than contracted goal due to limitations with
delivery of POST approved courses.
**FY 2022-23 Achieved Goal was
lower than contracted goal due to POST preventing approval of trainings.
Additionally, Fire/EMS trainings were under-attended due to limited ability for
Fire/EMS personnel to attend trainings.
***FY 2023-24 Achieved Goal listed
is only reporting for five months as the contract will not conclude until June
30, 2024.
This Contract is a Sole Source as
WYS was the only vendor able and willing to provide the services and had
experience providing the subject matter satisfactory to the County. The Orange
County Preference Policy is not applicable to this Amendment.
WYS’s performance has been
confirmed as satisfactory. HCA has verified there are no concerns that must be
addressed with respect to WYS’s ownership/name, litigation status or conflicts
with County interests.
This Contract includes
subcontractors. See Attachment B for Contract Summary Form.
HCA requests that the Board approve
Amendment No. 7 to renew the Contract for provision of CIT for Public Safety
Personnel Services with WYS, as referenced in the Recommended Actions.
FINANCIAL
IMPACT:
Appropriations for this Amendment
will be included in the Budget Control 042 FY 2024-25 Budget.
The Contract
includes provision allowing HCA to terminate the Contract, reduce the level of
services, and/or renegotiate the levels of services provided, as necessary.
This includes a notice that allows HCA adequate time to transition or terminate
services to clients, if necessary.
STAFFING
IMPACT:
N/A
ATTACHMENT(S):
Attachment
A - Amendment No. 7 to Agreement MA-042-20011015 for Crisis Intervention
Training for Public Safety Personnel Services with Western Youth Services
Attachment B - Contract Summary Form
Attachment C - Redline Version to Attachment A