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Agenda Item
ASR
Control 25-000739 |
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MEETING
DATE: |
12/16/25 |
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legal entity taking action: |
Board
of Supervisors |
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board of supervisors district(s): |
All
Districts |
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SUBMITTING Agency/Department: |
Probation (Approved) |
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Department contact person(s): |
Daniel
Hernandez (714) 645-7001 |
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Jessica
Johnson (714) 645-7004 |
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Subject: Renewal of Contract with Waymakers
for Outreach, Support and Education
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ceo CONCUR |
County Counsel Review |
Clerk of the Board |
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Concur |
Approved
Agreement to Form |
Discussion |
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3
Votes Board Majority |
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Budgeted: Yes |
Current Year
Cost: $138,919 |
Annual Cost: FY 2026-27 $158,081 |
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Staffing Impact: |
No |
# of Positions: |
Sole Source: N/A |
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Current Fiscal Year Revenue: N/A
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Prior Board Action: 12/17/2024 #26, 12/7/2021 #26 |
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RECOMMENDED
ACTION(S):
Authorize the County Procurement
Officer or Deputized Designee to execute Amendment Four to renew and amend
Contract with Waymakers for the provision of Outreach, Support and Education
services, effective January 13, 2026, to January 12, 2027, in an amount not to
exceed $297,000 for a revised cumulative total amount not to exceed $1,485,000.
SUMMARY:
Approval of Amendment Four to the
Waymakers Outreach Contract will assist families in navigating through the
adjudication process and provide resources and tools to assist in successful
completion of probation and reintegration into society.
BACKGROUND
INFORMATION:
The Outreach program provides
support and education services to parents, guardians, adult family members and
minor siblings of youth who are pre-adjudicated and adjudicated wards of the
Juvenile Court or housed in a juvenile facility; under the supervision of the
Orange County Probation Department (Probation). Services include family support
and information, parent outreach and education, parent and teen conjoint
programs, parent mentoring, ongoing support and system navigation.
The table below shows the previous
actions taken by the Orange County Board of Supervisors (Board) for this
contract.
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Board
Date |
Contract
or Amendment Number |
Term |
Maximum
Obligation |
Action |
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12/7/2021 |
MA-057-22010684 |
1/13/2022 – 1/12/2025 |
$891,000 |
Board approved contract
with Waymakers |
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N/A |
Amendment One |
N/A |
N/A |
Probation executed
administrative amendment to re-allocate the budget and staffing pattern |
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12/3/2024 |
Amendment Two |
1/13/2025 – 1/12/2026 |
$1,188,000 |
Board approved
Amendment Two to contract with Waymakers for Renewal |
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N/A |
Amendment Three |
N/A |
N/A |
Probation executed
administrative amendment to revise the Performance Outcome requirements |
Performance
Outcomes
In
Calendar Years (CY) 2022, 2023, and 2024 there were a total of 298 parent and
youth participants in the four different components of the contract, which are
shown in the table below.
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Four
Program Components |
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Provide family
support and information to help navigate the juvenile justice system |
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Provide Parent
outreach and education to strengthen families |
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Facilitate a
parent and teen conjoint program to help parents and teens improve
communication skills to strengthen relationships |
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Establish a
parent and mentor ongoing support program so parent participants learn to
mentor newer parent participants |
One of the primary goals of the program is
to increase protective factors for families by seventy-five percent (75%) upon
completion compared with the beginning of the program. In order to measure
improvements of parents/caregivers in the various domains, the Protective
Factors Survey was administered at the beginning of the program and again at
program completion. The survey included the five specific domains listed in the
table below.
The table below shows that in 2022, the
program met or exceeded the goal of a 75% positive improvement in each of the
five domains. While the program also
achieved an increase in the Satisfaction with Services category in CY 2023,
some of the domains fell short of the goal of 75%. This was due to a clinician
vacancy that lasted four months and resulted in some parents/caregivers not
receiving counseling support at the beginning. Due to the nature of the
services provided, the onboarding process for new clinicians can take several months
to complete including background investigation requirements. The County only incurs costs for services
delivered, as a result, during the vacancy, the County did not incur any costs
associated with the vacancy. In CY 2024,
the program exceeded the goal of 75% in all the domains of the survey.
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Parent
Protective Factors Survey - Pre and Post Comparisons |
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Outcomes |
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Target |
CY
2022 |
CY
2023 |
CY
2024* |
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Satisfaction
with services |
75% |
81% |
100% |
100% |
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Increase
in family functioning and resiliency |
75% |
75% |
32% |
97% |
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Increase
in nurturing and attachment |
75% |
75% |
58% |
92% |
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Increase
in social support |
75% |
87% |
50% |
83% |
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Increase
in demonstrating positive praise |
75% |
75% |
43% |
84% |
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Total
participants* |
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57 |
106 |
135 |
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*Waymakers
maintains enrollment of a minimum of 30 caregivers of youth offenders who will
participate in services up to a 12-month period. In CY 2024, Waymakers enrolled
73 caregivers that supported 62 youth offenders.
These outcomes were driven by
increased programming and services provided by Waymakers. From CY 2023 to CY
2024, the number of case management sessions doubled from 1,511 to 3,003; there
were 193 more enrichment activities in CY 2024 (from 607 in CY 2023 to 800 in
CY 2024); and counseling hours provided to youth and their families increased
by 442% (from 66 in CY 2023 to 358 in CY 2024).
Probation is now requesting Board
approval of Amendment Four to renew the Contract with Waymakers for Outreach
services, for a one-year term of January 13, 2026, through January 12, 2027, in
an amount not to exceed $297,000, for a revised cumulative total of
$1,485,000. If approved, this amendment
will be the final renewal term for the Contract. Prior to the Contract’s
expiration, Probation plans to solicit to continue these services through the
County’s online bidding system in February 2026. This contract is being brought
before the Board less than 30 days before the contract start date, due to an
extended review period of the program data and metrics by Probation, which
delayed the submission of the Agenda Staff Report.
The contract does not include
subcontractors or pass through to other providers. See Attachment B for the
Contract Summary Form. The Contractor’s performance has been deemed
satisfactory. Probation has verified there are no concerns that must be
addressed with respect to the Contractor’s ownership/name, litigation status or
conflicts with the County interests. The appropriate due diligence has been
conducted and Waymakers has been verified to be in good standing.
FINANCIAL
IMPACT:
Appropriations and revenue offset
for this Contract are included in Budget Control 057 FY 2025-26 and will be
included in the budgeting process for future years. The Contract includes
provisions allowing Probation to terminate the Contract, reduce the level of
services, and/or renegotiate the levels of services provided, as necessary.
STAFFING
IMPACT:
N/A
ATTACHMENT(S):
Attachment
A - Amendment Four to Contract MA-057-22010684 with Waymakers
Attachment B - Contract Summary Form