Agenda Item AGENDA STAFF REPORT ASR
Control 23-000469 |
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MEETING
DATE: |
05/23/23 |
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legal entity taking action: |
Board
of Supervisors |
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board of supervisors district(s): |
2,
4, 5 |
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SUBMITTING Agency/Department: |
Social
Services Agency (Approved) |
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Department contact person(s): |
An
Tran (714) 541-7708 |
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Laura
Turtzer (714) 541-7734 |
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Subject: Approve Contract for Housing
Support Program
ceo CONCUR |
County Counsel Review |
Clerk of the Board |
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Concur |
Approved
Agreement to Form |
Discussion |
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3
Votes Board Majority |
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Budgeted: N/A |
Current Year
Cost: N/A |
Annual Cost: FY 2023-24 $5,341,315 |
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Staffing Impact: |
No |
# of Positions: |
Sole Source: No |
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Current Fiscal Year Revenue: N/A
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Prior Board Action: 12/20/2022 #23, 5/24/2022 #85,
4/13/2021 #38, 6/23/2020 #24 |
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RECOMMENDED
ACTION(S):
1. |
Authorize the
County Procurement Officer or Deputized designee to execute Contract with
Mercy House Living Centers for Housing Support Program services, effective
July 1, 2023, through June 30, 2025, in an amount not to exceed $10,682,630,
renewable for one additional three-year term. |
2. |
Pursuant to
Contract Policy Manual Section 3.4-114, authorize the County Procurement
Officer or Deputized designee to exercise a contingency contract cost
increase, not to exceed a total of 10 percent of the Contract amount for the
first year of the Contract, for the entire term of the Contract, including
renewals, and within the scope of work set forth in the Contract. The use of
this contingency contract cost increase is subject to approval requirements
established by the County Procurement Officer. |
3. |
Authorize the
County Procurement Officer or Deputized designee to make future non-material
changes to the Contract within the scope of work that do not increase the
maximum contractual funding obligation. |
SUMMARY:
Approval of the Contract with Mercy
House Living Centers will provide eligible families with housing-related
wraparound supportive services and financial assistance to secure permanent
housing or prevent homelessness.
BACKGROUND
INFORMATION:
The Social Services Agency (SSA) is
requesting the Board of Supervisors’ (Board) approval of the Housing Support
Program (HSP) Contract and approval for a 10 percent contingency cost increase
in the event there is an increased need for these services.
The goal of HSP is to help
California Work Opportunity and Responsibility to Kids (CalWORKs) families
experiencing homelessness or at risk of experiencing homelessness obtain
permanent housing and receive wraparound support to ensure housing retention.
HSP offers evidence-based housing interventions, such as a housing first
approach in rapid-rehousing and supportive housing, and supportive services
including housing identification, navigation, and rental and moving assistance.
Case management services are also provided through coordination and
participation with the local homeless Continuum of Care, Homeless Management
Information System and Coordinated Entry System.
The table below details the prior
Board actions for HSP.
Board Action |
Board Date |
Term |
Amount |
Cumulative Total |
Approve
Agreement with 1736 Family Crisis Center (1736 FCC) for CalWORKs HSP Services |
6/23/2020 |
7/1/2020 -
6/30/2023 |
$5,500,000 |
$5,500,000 |
Approve
First Amendment to the Agreement with 1736 FCC for CalWORKs HSP Services |
4/13/2021 |
7/1/2020 -
6/30/2023 |
$1,500,000 |
$7,000,000 |
Approve
Second Amendment to the Agreement with 1736 FCC for CalWORKs HSP Services |
5/24/2022 |
7/1/2020 -
6/30/2023 |
$2,500,000 |
$9,500,000 |
Approve
Third Amendment to the Agreement with 1736 FCC for CalWORKs HSP Services |
12/20/22 |
7/1/2020-6/30/2023 |
$4,500,000 |
$9,500,000* |
*The
Third Amendment shifted unused funds from prior years as permitted by the state
and did not increase the cumulative total.
Request
for Proposal (RFP)
On November 8, 2022, SSA released an RFP
for Housing Support Services through the County’s Online Bidding System.
For efficiency, SSA combined HSP, the
Bringing Families Home Program and the Home Safe Program in a single RFP
corresponding to distinct eligible client populations. The Bringing Families
Home Program and Home Safe Program were brought to the Board for approval
separately.
The Disabled Veterans Business Enterprise
(DVBE) Preference policy was applicable and incorporated into this
solicitation. No DVBE-qualified proposals were submitted. The Orange County
Preference Policy was not applicable to this solicitation as federal funds are
included.
SSA received three proposals for
HSP by the deadline of December 19, 2022. The evaluation panel evaluated the
proposals and recommended award of contract to Mercy House Living Centers.
Proponents |
Points Awarded |
Mercy House
Living Centers |
63.80 |
Illumination
Foundation |
62.02 |
1736 Family
Crisis Center |
54.39 |
SSA staff have conducted due diligence on the
Contractor. Reference checks were satisfactory and completed with the City of
Anaheim, City of Costa Mesa and City of Oxnard. SSA has verified there are no
concerns that must be addressed with respect to the Contractor’s
ownership/name, litigation status or conflicts with County interests.
A notice of
Proposed Contract Award was posted to the County’s Online Bidding System on
April 6, 2023. One protest was received from 1736 Family Crisis Center on April
12, 2023. The protest was concerning the proposed contract award, specifically
the proposal scoring and evaluation process. On April 19, 2023, SSA issued a
denial determination because the evaluation process for this RFP consisted of a
thorough review of each proposal, which was evaluated against the requirements
of the RFP, by a committee of five subject matter experts with knowledge and
experience in working with the homeless population. On April 24, 2023, 1736
Family Crisis Center filed an appeal of SSA’s decision with the County
Procurement Officer. On May 5, 2023, the
County Procurement Officer issued their final decision and denied the appeal,
with no right to any administrative appeals of this decision.
Outcomes
The proposed Contract will utilize
similar outcome objectives as the prior contract. Outcome measurements have
been revised to improve the tracking of Contractor performance.
The new outcome
objectives are as follows:
1. |
90 percent of
referred clients will be provided an approval or denial within 30 calendar
days from the date the assessment is completed. |
2. |
A minimum of 70
percent of clients approved for services will transition to permanent
housing. |
3. |
A minimum of 50
percent of clients will move into permanent housing within 120 calendar days
of approval of services. |
4. |
A minimum of 70
percent of clients will remain housed after one year from date of original
move-in to permanent housing. |
License
Agreements
Mercy House Living Centers will
provide HSP services at the County's SSA offices located at 3320 E. La Palma
Avenue, Anaheim; 23330 Moulton Parkway, Laguna Hills; and 1928 S. Grand Avenue,
Santa Ana under License Agreements with the County. The License Agreements
will be executed under delegated authority by County Executive Office Real
Estate Services to coincide with the HSP contract with term ending June 30,
2025. The License Agreements allow Mercy House Living Centers staff rent-free
use of designated office space within County SSA's offices in order to deliver
the required services.
Additional terms
and conditions of the Licenses are included in the attached License Summaries
(Attachment E).
Subcontracts
This Contract does
not currently include subcontractors or pass through to other providers. See
Attachment C for Contract Summary Form.
This Contract, due to the nature of the
services, could require the addition of subcontractors. In order to add
subcontractor(s) to the Contract, the contractor must seek consent from SSA.
Should the addition of a subcontractor impact the scope of work and/or the
contract budget, SSA will bring the item back to the Board for approval.
Subcontractors have not been used in the past for this contract.
Approval of the Contract will continue to
support the County’s effort to build a responsive System of Care that meets the
needs of families and individuals experiencing homelessness or at risk of
homelessness who would benefit from evidence-based housing interventions and
case management services to be stably housed. The Contract and operations of
HSP follow the best practices, guiding principles and commitments of the
Prevention, Outreach & Supportive Services and Housing Pillars as described
by the Homeless Service System Pillars Report which was created by the
Commission to End Homelessness and accepted by the Board.
FINANCIAL
IMPACT:
Appropriations for this Contract will be
included in the Budget Control 063, Social Services Agency FY 2023-24 Budget and
will be included in the budgeting process for future years.
Contingency
of Funds
The proposed Contract includes provisions
that the Contract is contingent upon the availability of funds and inclusion of
sufficient funds in the budget approved by the Board for each fiscal year the
Contract remains in effect or operation. In the event such funding is
terminated or reduced, the County may terminate the Contract, reduce the
County’s maximum obligation or modify the Contract, without penalty.
STAFFING
IMPACT:
N/A
REVIEWING
AGENCIES:
Office
of Care Coordination
ATTACHMENT(S):
Attachment
A – Contract MA-063-23010974 with Mercy House Living Centers for Housing
Support Program
Attachment B – Redline to Contract MA-063-23010974 with Mercy House Living
Centers for Housing Support Program
Attachment C – Contract Summary Form
Attachment D – Scoring Sheets with RFP Questions
Attachment E – License Summaries