Agenda Item   

AGENDA STAFF REPORT

 

                                                                                                                        ASR Control  25-000232

 

MEETING DATE:

04/22/25

legal entity taking action:

Board of Supervisors

board of supervisors district(s):

All Districts

SUBMITTING Agency/Department:

County Executive Office   (Approved)

Department contact person(s):

KC Roestenberg (714) 567-5075 

 

 

Lynne Halverson (714) 834-5294

 

 

Subject:  Second Quarter FY 2024-25 Information Technology Projects Progress Report

 

      ceo CONCUR

County Counsel Review

Clerk of the Board

          Concur

No Legal Objection

Consent Calendar

 

 

3 Votes Board Majority

 

 

 

    Budgeted: N/A

Current Year Cost:   N/A

Annual Cost: N/A

 

 

 

    Staffing Impact:

No

# of Positions:            

Sole Source:   N/A

    Current Fiscal Year Revenue: N/A

   Funding Source:     N/A

County Audit in last 3 years: No

   Levine Act Review Completed: N/A

 

    Prior Board Action:         1/14/2025 #14, 9/24/2024 #12, 6/25/2024 #12, 3/26/2024 #6

 

RECOMMENDED ACTION(S):

 

Receive and file the Quarterly Information Technology Projects Progress Report for Second Quarter FY 2024-25.

 

 

 

 

SUMMARY:

 

Receiving and filing the Second Quarter FY 2024-25 Information Technology Projects Progress Report will provide the Board of Supervisors and the public with an update on the status of major County technology projects.

 

 

 

 

BACKGROUND INFORMATION:

 

Since 2006, the Program Management Office (PMO) within the County Executive Office (CEO), Orange County Information Technology (OCIT) has reported quarterly on the status of Information Technology (IT) projects with a budget of $150,000 or more. Project status details are gathered from County department project managers and verified by the OCIT PMO. The Second Quarter FY 2024-25 IT Projects Progress Report covers the period of October 1, 2024, through December 31, 2024, and is included with this Agenda Staff Report as Attachment A.

 

The number of projects in this reporting period is 17, the same number reported in the previous quarter. Four projects were completed last quarter: eDiscovery Tool Implementation (OCIT); Legacy Application Restoration (OCIT); Qualtrics Call Center Analytics (Social Services Agency); and Web Property Tax Inquiry & Payment System (Treasurer-Tax Collector). Four new projects were added this quarter: OC.GOV Migration (OCIT); Multi-Factor Authentication (MFA) System (OCIT); OC Care Connect (CEO); and Orangewood Children's Information System 2.0 (OCIS2.0) (SSA). The total budget increased from $18,435,344 to $21,593,632.

 

During this reporting period, five projects experienced significant schedule delays and are in “Red” status (i.e., expected completion date is more than 20 percent of baselined schedule): OC Agenda (OCIT); Access Control Conversion (OCIT); Juvenile Hall Switch Migration (OCIT); Mandated Reporter App (SSA); and OC Sheriff's Department Automated Jail System (AJS). No projects experienced a significant budget overage. Details concerning budget and schedule mitigation activities are included in the Project Dashboard found in Attachment A. A Status Update of OCIT Projects Identified as At Risk or Critical in Second Quarter FY 24-25 Quarterly IT Project Progress Report is included with this Agenda Staff Report as Attachment B. This report provides status updates as of March 1, 2025, for OCIT-managed IT projects with budgets of $150,000 or more that were flagged as at risk or critical as of December 31, 2024. It does not cover projects managed by departments other than OCIT.

 

In addition to the status of the individual projects, the complete progress report (Attachment A) provides information and data regarding the County’s IT project performance and investment trends over the last 12 quarters.

 

The Board of Supervisors received the previous Quarterly IT Projects Progress Reports on January 14, 2025; September 24, 2024; June 25, 2024; March 26, 2024; and every previous quarter since May 24, 2016.

 

 

 

FINANCIAL IMPACT:

 

N/A

 

 

 

STAFFING IMPACT:

 

N/A

 

 

 

ATTACHMENT(S):

 

Attachment A - Second Quarter FY 2024-25 Information Technology Projects Progress Report

Attachment B - Status Update of OCIT Projects Identified as At Risk or Critical in Second Quarter FY 24-25 Quarterly IT Project Progress Report